Group behavior in organizations is important to understand. Group norms, cohesiveness, and diversity influence the effectiveness of groups. Groups and teams are different. It is important to know when to use individuals instead of teams.

• The author discussed 6 group properties (roles, norms, status, size, cohesiveness, and diversity). Select one property that you believe to be most important in your organization or a familiar organization. Define the property and discuss it, in the context of a work environment.
• Discuss groupthink. Go to the Internet or the course text and describe an example where groupthink was harmful.
• According to the author, what are the differences between groups and teams?
• The author presents several types of teams. Discuss the effectiveness of cross-functional teams and virtual teams.
• Are teams always the answer? Discuss the three tests presented by the author of the text.