Group Project and Presentation Weighting: Report: 15 % Write up: 5% Purpose: The purpose of this assignment is to confirm the understanding and application of quality, quality measurement and the reporting of quality in organizations within the supply chain. Concept/Scenario: You have been appointed as a consultant for an organization and are tasked with improving quality of a particular process. The executive wants a report from your team. In addition, your team has also been tasked with making a presentation to the executive. Please view the presentation Rubric at end of this document for marking criteria of the presentation. Instructions: 1. Who: This activity will be done in groups as assigned by the instructor. 2. Where: This assignment is to be completed outside of scheduled classroom hours. 3. What: Students are to: Select an organization of your choice. The organization must be a Canadian organization. They cannot be TESLA, Apple, Microsoft, Loblaw, Superstore, Walmart, Toyota, Honda, Nissan, GM, Google. You are also free to create a fictious organization with a real product.

• Conduct research on the organization using external resources as well as Bow Valley library resources.
• Apply concepts learnt in this class and answer the following questions in your report.
• What definition of quality would apply to the organization?
• What theories of quality are they more aligned to? Please explain why you think so.
• What part of the process are you most concerned with?
• Please explain the current process.
• Please explain the recommended process.
• What needs to be measured?
• How would you measure, collect data?
• How would you report your measurement?
• How does the measurement support companys mission, vision and strategic goals?

4. When: To be completed as per the Course Schedule. 5. How: Format essay requirements as per the individual assignment rubric indicated below. a. Additional requirements:

• This paper will be 3,500 words and will include a table of contents.
• A minimum of three external sources (references) are to be used for this paper.

• Format and label tables as per APA standards.
• The paper will be the basis of the Final Team Presentation.

Marking Rubric (Essay & Presentation Components): Your essay will be marked as follows: Late Assignments will not be accepted. Thoughts and materials from a source must be cited and referenced as per APA. This includes but is not limited to written, electronic, power points, presentations, interviews, speeches, videos, movies. Please review the Bow Valley Student Code of Conduct official policy on plagiarism and academic misconduct.

Criteria	Exemplary	Good	Acceptable	Unacceptable
	3	2	1	0
Use of References	Compelling evidence from professionally legitimate sources is given to support claims. Attribution is clear and fairly represented. Used at least three external sources.	Professionally legitimate sources that support claims are generally present and attribution is, for the most part, clear and fairly represented. Used at least three external sources.	Although attributions are occasionally given, many statements seem unsubstantiated. The reader is confused about the source of information and ideas. Used at least three external sources.	References are seldom cited to support statements. Did not use the minimum three external resources recommended.
	Exemplary	Good	Acceptable	Unacceptable
	3	2	1	0
Quality of References	References are primarily peer reviewed professional journals or other approved sources (e.g., government documents, agency manuals ). The reader is confident that the information and ideas can be trusted.	Although most of the references are professionally legitimate, a few are questionable (e.g., trade books, internet sources, popular Magazines ). The reader is uncertain of the reliability of some of the sources.	Most of the references are from sources that are not peer reviewed and have uncertain reliability. The reader doubts the accuracy of much of the material presented.	There are virtually no sources that are professionally reliable. The reader seriously doubts the value of the material and stops reading.
	4	3	2	1
Purpose	The writer\'s central purpose or argument is readily apparent to the reader.	The writing has a clear purpose or argument but may sometimes digress from it.	The central purpose or argument is not consistently clear throughout the paper.	The purpose or argument is generally unclear.
	Exemplary	Good	Acceptable	Unacceptable
	8	6	4	2
Content	Balanced presentation of relevant and legitimate information that clearly supports a central purpose or argument and shows a thoughtful, in-depth analysis of a significant topic. Reader gains important insights.	Information provides reasonable support for a central purpose or argument and displays evidence of a basic analysis of a significant topic. Reader gains some insights.	Information supports a central purpose or argument at times. Analysis is basic or general. Reader gains few insights.	Central purpose or argument is not clearly identified. Analysis is vague or not evident. Reader is confused or may be misinformed.
	Exemplary	Good	Acceptable	Unacceptable
	8	6	4	2
Solution Strategies	Very coherent and implementable solution strategies. Recommendations are specific and detailed.	Coherent and implementable solution strategies. Recommendations are for the most part specific and detailed.	Lacks coherence and solution strategies are not implementable for the most part. Recommendations are general.	No Solution strategies presented.
	Exemplary	Good	Acceptable	Unacceptable
	4	3	2	1
Organization	The ideas are arranged logically to support the purpose or argument. They flow smoothly from one to another and are clearly linked to each other. The reader can follow the line of reasoning.	The ideas are arranged logically to support the central purpose or argument. They are usually clearly linked to each other. For the most part, the reader can follow the line of reasoning.	In general, the writing is arranged logically, although occasionally ideas fail to make sense together. The reader is fairly clear about what writer intends.	The writing is not logically organized. Frequently, ideas fail to make sense together. The reader cannot identify a line of reasoning and loses interest.
	4	3	2	1
Grammar, Spelling, Writing Mechanics (Punctuation, italics, capitalization, etc.	The writing is free or almost free of errors.	There are occasional errors, but they don\'t represent a major distraction or obscure meaning.	The writing has many errors, and the reader is distracted by them.	There are so many errors that meaning is obscured. The reader is confused and stops reading.
Total	34	25	16	7

Group Presentation: Worth 5% of your grade Your Team Presentation will be marked as follows:

Overall	6 Marks
Provides a clear message with a clear focus.	1
Delivers message professionally	2
All group members participate equally	2
Timing is within the guidelines of the assignment	1
Introduction	6 Marks
Attention Getter	1
Introduces all members of the team to the audience.	1
Agenda is clear, time frame is given and how to handle questions	1
Clearly introduces topic	1
States the purpose of the presentation	2
Body	12 Marks
Part 1: Identification of the Main Issue	4
Part 2: Analysis and Interpretation	4
Part 3: Solution Strategies	4
Conclusion	8 Marks
Summarizes the information delivered.	2
Makes a strong concluding message that is based on the body of the presentation.	2
Visuals	4 Marks
Content of slides support information delivered	1
Message has enough details to be used as minutes for the presentation.	1
Visuals can be easily seen	1
Charts, tables, figures, photos are used effectively.	1
Total	36

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