Growing quickly can kill a venture if the related stresses caused by growth are not managed properly.

Question 1 options:

	True
	False

Question 2 (1 point)

Saved

Employee resource groups or networks are an important part of finding support for people connected by some common dimension of diversity.

Question 2 options:

	True
	False

Question 3 (1 point)

Saved

Gamification is a new approach being explored by organizations to engage employees.

Question 3 options:

	True
	False

Question 4 (1 point)

Saved

The stakeholder approach to going green is a good illustration of social obligation because management protects stockholders' interests by following the basic legal requirements to protect the environment.

Question 4 options:

	True
	False

Question 5 (1 point)

Saved

Innovation is confined to high-tech and other technologically sophisticated organizations.

Question 5 options:

	True
	False

Question 6 (1 point)

Saved

Whistle-blowers raise ethical concerns to others inside and outside the organization.

Question 6 options:

	True
	False

Question 7 (1 point)

Saved

Organic structures positively influence innovation.

Question 7 options:

	True
	False

Question 8 (1 point)

Saved

A dynamic environment is characterized by the absence of new competitors, few technological breakthroughs by current competitors, and little activity by pressure groups to influence the organization.

Question 8 options:

	True
	False

Question 9 (1 point)

Saved

Political interference is no longer an issue in global business as governments agree that it would hinder growth of trade agreements.

Question 9 options:

	True
	False

Question 10 (1 point)

Saved

In Canada the indigenous population is growing faster than the population in general and represents a future opportunity in the workplace.

Question 10 options:

	True
	False

Question 11 (1 point)

Saved

Setting up a foreign subsidiary involves a higher degree of risk and commitment than franchising.

Question 11 options:

	True
	False

Question 12 (1 point)

Saved

Highly reliable organizations (HROs) tap into their complexity to help them adapt more effectively.

Question 12 options:

	True
	False

Question 13 (1 point)

World Bank promotes long-term economic development and poverty reduction by providing financial support for member countries.

Question 13 options:

	True
	False

Question 14 (1 point)

Saved

Computerization is a technological change that replaces people with machines.

Question 14 options:

	True
	False

Multiple Choice

Question 15 (1 point)

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Management is about coordinating work activities so that the activities are completed ________.

Question 15 options:

	with attention to organizational profits
	efficiently and effectively
	on budget
	on time

Question 16 (1 point)

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What is an organization?

Question 16 options:

	an accidental entity born of innovative ideas of an entrepreneur
	a deliberate structure created through growth and profits
	a complex entity with a flexible structure
	a deliberate arrangement of people to accomplish a specific purpose

Question 17 (1 point)

Universality of management means that ________.

Question 17 options:

	all managers in all organizations perform the four management functions
	any manager can work in any organization and perform any management job
	managers in all organizations have the same basic skills
	organizations can hire any manager to perform any management job

Question 18 (1 point)

Which of the following is a habit of successful highly reliable organizations (HROs)?

Question 18 options:

	They embrace simplicity.
	They let unexpected circumstances provide the solution.
	They defer decisions to the experts in upper management.
	They are preoccupied with their successes.

Question 19 (1 point)

Entrepreneurs are able to perceive opportunities for profits by ________.

Question 19 options:

	ensuring they hire the right employees
	developing policies and procedures to guide employee actions
	being sensitive to signals in the marketplace
	working hard to make success of the business

Question 20 (1 point)

An organization's culture is ________.

Question 20 options:

	represented by a common perception held by interest groups that watch the organization
	represented by a common perception held by the organization's members
	represented in organizational meetings by the top manager of the organization
	changed when the organization is purchased by new owners

Question 21 (1 point)

Canada's economy is best described as ________.

Question 21 options:

	a command economy with some private sector control
	a market economy with no government control
	a command economy with no private sector control
	a market economy with some government control

Question 22 (1 point)

The test whether the entrepreneurial business model is repeatable and scalable is through ________.

Question 22 options:

	contingency planning
	feasibility study
	customer validation
	customer discovery

Question 23 (1 point)

Rules of thumb that managers use to simplify decision making are called ________.

Question 23 options:

	intuition
	satisficing
	heuristics
	bounded rationality

Question 24 (1 point)

Which of the following statements is TRUE of gender diversity in workplaces?

Question 24 options:

	Despite the disparity in representation in the workforce, women earn nearly as much as men do on a median basis.
	Today, men make up nearly two-thirds of the workforce, while women account for the remaining third.
	No consistent male-female differences exist in problem-solving ability, analytical skills, motivation, and learning ability.
	Gender equality policies have resulted in women, generally, starting their careers at higher levels than men.

Question 25 (1 point)

Internal forces that create the need for organizational change include ________.

Question 25 options:

	necessary upgrades to technology
	changes in the kinds of employees needed
	organizational strategy adjustments
	HR practices in response to new employment law

Question 26 (1 point)

As their ventures grow, entrepreneurs need to put certain controls in place to ensure the organization runs smoothly. This does not come easy for many of them. A typical growth challenge of an entrepreneurial venture is ________.

Question 26 options:

	a changing marketplace and fickle customers
	strengthening the organizational culture
	setting a value on the business for final sale
	the need to ensure employees are paid on time

Question 27 (1 point)

Google has often been cited as a model for employee satisfaction. Google takes extensive care to ensure employees have the best available conditions to perform, ranging from free snack bars, free massages, innovation rooms, spas-on-site, and many more such measures. Which dimension of organizational culture is Google said to emphasize through such measures?

Question 27 options:

	innovation and risk-taking
	aggressiveness
	attention to detail
	people orientation

Question 28 (1 point)

The reality in management theory suggests that ________.

Question 28 options:

	employees have more influence on success than managers
	an organization's success or failure is due to external forces outside managers' control
	managers are directly responsible for an organization's success or failure
	managers operate with internal and external constraints that influence an organization's performance

Question 29 (1 point)

Three months after launching your bike shop, business is stabilizing at a level a bit higher than you anticipated. This is good for the bottom line but is creating stress due to the extra hours you have been working to ensure the business runs properly. It is clear you need people to help you. The first thing you need to do is ________.

Question 29 options:

	tighten up your financial controls
	clarify the structural arrangement you need for your business
	hire a store manager
	hire more employees in the places you need them most

Question 30 (1 point)

For most organizations, the most rapidly changing factor has been ________ conditions.

Question 30 options:

	technological
	socio-cultural
	economic
	global

Question 31 (1 point)

________ is an approach to managing in which managers establish and uphold what an organization stands for and believes in.

Question 31 options:

	Sustainable management
	Values-based management
	Cause-related management
	Managerial ethics

Question 32 (1 point)

A perfectly rational decision maker would ________.

Question 32 options:

	not consider profit maximization as an objective
	have alternative preferences
	have to overcome time and cost constraints
	be objective and logical

Question 33 (1 point)

________ refers to the ability to combine ideas in a unique way or to make unusual associations between ideas.

Question 33 options:

	Innovation
	Abstract thinking
	Creativity
	Inspiration

Question 34 (1 point)

Managers are important to an organization because ________.

Question 34 options:

	they are critical to getting things done
	customers expect companies to have managers
	employees would not know what to do without managers
	they are listed in the organization chart

Question 35 (1 point)

Management innovation is about the skills managers have in ________.

Question 35 options:

	hiring the right employees
	continually adjusting the business plan
	identifying customer demand
	finding new tools to solve problems

Question 36 (1 point)

________ is the vast amount of quantifiable information that can be analyzed and used for decision making.

Question 36 options:

	Unbound heuristics
	Big data
	Structured information
	Risk statistics

Question 37 (1 point)

The omnipotent view of management means ________.

Question 37 options:

	managers are directly responsible for an organization's success or failure
	outside forces have the most influence on organizational outcomes
	the top manager is the only person in charge
	managers have little or no responsibility for an organization's success or failure

Question 38 (1 point)

Problems that are straightforward, familiar, and easily defined are called ________ problems.

Question 38 options:

	opportunity
	structured
	nonprogrammed
	predictable

Question 39 (1 point)

Parochialism is best defined as ________.

Question 39 options:

	a tendency to view the world through one's own perspective
	a tendency to view other cultures as superior to one's own
	recognition of diverse religious beliefs
	an acceptance of diverse points of view

Question 40 (1 point)

We all have pretty strong impressions about ideas, things, and people that we often hide from others. These impressions form a tendency toward a particular perspective and is generally known as ________.

Question 40 options:

	bias
	prejudice
	discrimination
	stereotyping

Question 41 (1 point)

Aging of the population and increase in immigration are fundamentally changing the Canadian workplace. As a result organizations recognize that ________.

Question 41 options:

	change in products, services, and markets is imperative
	laws will require accommodation of ethnic practices in workplaces
	it is impossible for them to compete in the global markets
	it will be difficult to assimilate employees into a uniform corporate culture

Question 42 (1 point)

In terms of workplace diversity, the new Millennium has witnessed increased focus on ________.

Question 42 options:

	assimilating women and visible minorities into the executive suite
	ensuring that corporate leaders are highly trained male role models
	embracing diversity and inclusion for profitability, and business growth
	complying with laws and regulations relating to Employment Equity

Question 43 (1 point)

Decision making in organizations is something that ________.

Question 43 options:

	is the responsibility of upper management
	is a delegated responsibility from manager to subordinate
	is done by all organization members
	can only be carried out by managers

Question 44 (1 point)

Successful organizations are not only efficient and effective, they also must be ________.

Question 44 options:

	adaptable
	visible
	global
	logical

Question 45 (1 point)

Which of the following is a basic definition of ethics?

Question 45 options:

	Guidelines for moral behaviour.
	Principles for legal and moral development.
	Rules or principles that define right and wrong behaviour.
	Personal convictions about good and bad.

Question 46 (1 point)

A majority of studies have found a(n) ________ relationship between social involvement and economic performance.

Question 46 options:

	positive
	no
	indirect
	negative

Question 47 (1 point)

Risk management falls into the ________ category of changes facing managers.

Question 47 options:

	increased competitiveness
	changing security threats
	importance of organizational ethics
	changing technology

Question 48 (1 point)

Saved

Through the creation of the European Union, member countries now have ________.

Question 48 options:

	more government subsidies
	increased nationalistic policies
	protected industries
	a single market

Question 49 (1 point)

In today's turbulent business environment organizations ________.

Question 49 options:

	should not consider growing beyond current size
	are forced to downsize in order to survive
	cannot treat change as an occasional disturbance
	must limit products/services to keep loyal customers

Question 50 (1 point)

The classical view of social responsibility holds that management's only social responsibility is to ________.

Question 50 options:

	enhance product quality
	strengthen employee relations
	maximize profits
	improve social welfare

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