Question
GSA Mohit: Good morning Mrs. Brandt this is Mohit speaking how may I assist you? Colleen Brandt: Good morning Mohit, can you please make sure
GSA Mohit: Good morning Mrs. Brandt this is Mohit speaking how may I assist you?
Colleen Brandt: Good morning Mohit, can you please make sure my room does not get serviced today, I have a lot of work on the go.
GSA: Yes of course Mrs. Brandt, did you want any items delivered to your room this morning?
Colleen Brandt: No thanks, I have everything I need. I will let you know if I need anything.
GSA: Thank you Mrs. Brandt, I hope you have a wonderful day at work. I will let housekeeping know you do not want service today but please place the Do Not Disturb sign on your door on the way out. One last thing, I just finished confirming your taxi for 7:30 this morning.
Colleen Brandt: Thank you, if I don't see you on my way out, have a great day.
GSA: thank you, you too.
When Mohit got off the phone with Mrs. Brandt, he had some tasks to complete to ensure that all the steps needed to ensure her No Service Request was met and the hotel honours her request for privacy. What are some steps that he must complete in order to ensure that Mrs. Brandt is not disturbed and her room is not entered?
What are some steps that he must complete in order to ensure that Mrs. Brandt is not disturbed and her room is not entered
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