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GTY is a divisionally structured, global retail company that has an objective to become one of the top three, global retail companies as measured by
GTY is a divisionally structured, global retail company that has an objective to become one of the top three, global retail companies as measured by sales value. In order to achieve this objective, GTY has an aggressive sales strategy. The company is seeking a KPI which will measure its performance against its strategic objective. Which of the following KPIs would best measure the company's performance against its strategic objective? Solution A.Market share as percentage of industry sales. B.Profit per division compared to previous period. C.Repeat sales per product type. D.Customer satisfaction rating per period
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