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H is a retailer of garden furniture. It has recently been told by its major shareholders that they wish to see a one off increase

H is a retailer of garden furniture. It has recently been told by its major shareholders that they wish to see a oneoff increase in dividends from the company next year, meaning that H needs to improve its cash flow quickly.
According to Rockart, which of the following sources of critical success factors (CSFs) is being described above?
The industry that H is in
Temporal organisational factors
The wider environment
The company and its position in the industry

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