h of the following best represents the ference between the price at which a company 45. Which of the following is an example of upward ls an item from its inventory and that item's original cost? communication in an organization? A) A suggestion box it (B) An instructional manual for assembling (C) Memos exchanged between two brand D) A marketing employee's sales pitch to (B) Operating income (C) Net income D) Income from continuing operations ma Which of the following describes how operations managers best solve a job-shop layout problem? business manager of a minor league baseball team in a rural area notices that Monday game are sparsely attended. Offering special tick prices to Monday games for residents of adjoining counties results in increased sales. The manager is responding to which of the following servic characteristics 46. The (A) The managers move material to the limited storage areas around each work area B) The managers put workers with similar skills close to one another (C) The managers balance low-cost storage with low-cost material handling (D) The managers maximize the product of (A) Intangibility (B) Inconsistency (C) Perishability (D) Lack of credibility distance times the number of trips 42. The effectiveness of a strategic decision can best be measured by which of the following? 47. Sara Sushi's app, which is installed on mobile (A) The initial acceptance by all members of the (B) The achievement of consensus on the policy (C) Rapid assimilation of the strategic message (D) The extent to which strategic objectives are by key stakeholders by first-level employees achieved devices, notifies customers when they are within half a mile of the restaurant, displays the special offering of the day, lists the user's social media contacts who are in the restaurant, and offers a 10 percent discount for purchases in the next hour. The strategy employed in the app is an example of which of the following? Ad serving (B) Mass marketing (C) SoLoMo marketing (D) Public relations 43. Which of the following is the most common reason that an entrepreneurial start-up in the United States fails? (A) Entrepreneur's personality (B) Inferior product or service (C) Undercapitalized business 48. Which of the following about striking workers in an economic strike is true? (A) Striking workers can lose their jobs (B) Striking workers can lose their jobs to (C) Striking workers are compensated by the (D) Striking workers are known as "yellow dog (D) Delegation of authority to employees permanently replacement workers only temporarily employer as if they were working workers under the National Labor 44. Studies have confirmed that which of the following statements about achieving quality in goods or services is true? (A) Achieving quality is the result of postproduction activity (B) Achieving quality must be integrated into (C) Achieving quality is optional in low-cost (D) Achieving quality requires the application Relations Act. the good or service goods or services of the Pareto principle