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had November sales totaling $4,200,000 and incurred the following quality-related costs: Spoiled work-in-process inventory disposal Downtime, due to quality problems Field test of new computer
had November sales totaling $4,200,000 and incurred the following quality-related costs: Spoiled work-in-process inventory disposal Downtime, due to quality problems Field test of new computer Support of a customer complaint department Product liability insurance Quality training Re-inspection Rework (labor and overhead) New vendor verification and facilities inspection Technical support provided to vendors Equipment inspection Test and inspection of purchased parts Warranty repairs $28,000 24,000 74,000 26,000 18,000 12,000 13,000 8,000 25,000 4,000 20,000 32,000 22,000 Required 1. Prepare a cost-of-quality (COQ) report for November, with appropriate classifications. For each of the four major categories in your report, present total category cost as a percentage of total COQ for the period and as a percentage of sales. (Round your percentage answers to 3 decimal places.)
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