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Handling a Special Request - The caller wants a discount because she insists that she is the best customer your company has ever had. What

Handling a Special Request

-

The caller wants a discount because she insists that she is the best customer your company has ever had. What do you do

?

.

Agree to the discount to save the team leader some time

.

Negotiate with the customer

.

Look into the customer's purchase history

.

Follow your compgny's discount policy

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