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HANDOUT MASTER WORKING WITH OTHERS EXERCISE: Perception in the new OB 292 project team, two members obviously have different perceptions on just about everything the
HANDOUT MASTER WORKING WITH OTHERS EXERCISE: Perception in the new OB 292 project team, two members obviously have different perceptions on just about everything the team does. Kevin 'sees' the project one way; Kim 'sees' it differently. They have different perceptions about team goals, methods, values and the roles team members should play. Kevin gives the impression he wants "to be in charge" and he argues aggressively to get his way. Kim, who is more reserved, offers thoughtful ideas in rebuttal, and usually consults with the other group members for their views and support. Privately, Kevin bad-mouths Kim to anyone who will listen. He says that he has been on successful teams many times and 'knows' the best ways to operate the team. He says that Kim is a "control freak" and "the only one on the team holding up progress". Kim, on the other hand, only conveys her feelings about Kevin when team members are present, but she has repeatedly said out loud, "There are more ways of getting this team started than just yours! Too bad you have a closed mind!" For the most part, the other team members perceive Kim and Kevin to have a "personality conflict", and they are avoiding getting involved. The team is ineffective so far, and there's pressure to get the team on track because of the impending class assignment deadline. Agree on answers to the following questions, then report back on your group's conclusions. Time: 30 minutes. What main factors may account for the different perceptions held by Kevin and Kim? What are some 'shortcuts' each may be taking in judging the other? Are these judgments correct? To what extent might the current situation be affecting the different perceptions? If behaviour such as this happens often, how can perceptions be changed to that people in conflict like Kevin and Kim can reach consensus? List some ideas. VILY
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