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Happy Banking Company has ten automatic teller machines (ATM) spread throughout the city maintained by the ATM Department.You have been assigned the task of determining
Happy Banking Company has ten automatic teller machines (ATM) spread throughout the city maintained by the ATM Department.You have been assigned the task of determining the cost of operating each machine. Management will use the information you develop to evaluate the desirability of continuing to operate each machine and/or changing security arrangements for a particular machine The ATM Department consist of a total of six employees: a supervisor, a head cashier wo associate cashiers, and two maintenance personnel. The associate cashiers make between two and four daily trips to each machine to collect and replenish cash and to replenish supplies, deposit tickets and so forth. Each machine contains a small computer that automatically summarizes and reports transactions to the head cashier. The head cashier reconciles the activities of the two associate cashiers to the computerized reports. The supervisor, who does handle cash, reviews the reconciliation When an automatic teller's computer, a customer, or a cashier reports a problem, the two maintenance employees and one cashier are dispatched immediately. The cashier removes all cash and transaction records, and the maintenance employees repair the machine Monthly operating costs and information on percentage of time that used in activities for a recent month follows
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