Happy Pets, a company manufacturing pet foods and accessories, created a membership club for its regular customers called "I Love My Pet." This group consis of animal lovers selected by the company to complete product$-$related polls, chat with product developers, and provide feedback about specific products. Which of the following best describes "I Love My Pet"?

A$)$ triad

B$)$ primary group

C$)$ dyad

D$)$ immersion group

E$)$ mob

Question $44(1$ point$)$

Which of the following is true about customer relationship management $($CRM$)?$

A$)$ CRM enables firms to compare various product and service categories.