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Happy Place Primary Care has two locations serving approximately 60,000 patients. The practice has 8 physician partners, 4 registered nurses, 6 medical assistants, 3 billing
Happy Place Primary Care has two locations serving approximately 60,000 patients. The practice has 8 physician partners, 4 registered nurses, 6 medical assistants, 3 billing clerks, 3 registration support staff, a business manager, and a director of operations. They have resisted change from a paper-based organization but have finally committed to implementing an electronic health record. The practice has asked for your assistance in finding the best system. 1. Determining System Requirements a. Thinking about some of the steps you will take to determine the requirements for the new system, you decide to examine the following. Remember that "requirements" refers to what the system will need to be able to do or accomplish for your organization. i. Five key questions you should answer or consider to adequately determine the proposed EHR's requirements. ii. You need to develop a stakeholder team. Who are some of the key members of the clinics you would recruit? How large will your team be? Explain why you would select these specific roles for membership. See Table 13.2 in the text for examples. iii. How do you plan to prioritize the requirements that you have identified? In other words, what is the order of importance and why? For example, is cost more important than user acceptance? If so, then why? 2. Vendor Search Strategies a. Discuss at least 3 vendor search strategies your team will follow before deciding whom to send the RFP to. You will need to explain why you chose these strategies. You may want to refer to Chapter 12 for ideas. 3. Evaluating Vendors a. Define the source selection criteria that you might use for evaluating proposals. You should have a minimum of 5criteria and the total weights must add up to 100 percent. Justify your criteria and weights and be sure they align with your priorities in question 1. Create an Excel table (using Table 12-4 as a guide) inserting scores from 4 hypothetical vendor responses. You must have formulas and calculated scores in your table. If you choose to use it, I have uploaded a sample matrix, or you may create your own. The example has the letters A, B, etc., as the criteria. You will need to include your criteria and your weights. Example weighted matrix VPlease upload a copy of your completed matrix. a. Based on the results of your weighted criteria values, which 2 of the vendors will you invite for an on-site demonstration and why
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