Harvey Company designs and produces surgical lasers. Its product is brilliantly designed, but the manufacturing process has been plagued by chronic quality control problems. To help address the situation, Harvey formed a cross-functional team of managers that quantified its costs of quality over the last two quarters as follows: Cost of testing equipment Customer returns of defective goods Downtime due to quality problems Inspection Net cost of scrap Product recalls Quality engineering Rework labor Statistical process control Supplies used in testing Systems development Warranty repairs Costs (in thousands) Quarter 1 Quarter 2 $ 270 $ 390 $ 3,200 $ 200 $ 600 $ 1,100 $ 1,700 $ 2,770 $ 890 $ 1,300 $ 3,500 $ 600 $1,ese $1,650 $ 1,400 $1,600 $ @ $ 270 $ 3e $ 40 $ 120 $ 680 $ 3,300 $ 2,800 The company's sales were $95 million in Quarter 1 and $100 million in Quarter 2. Click here to download the Excel template, which you will use to answer the questions that follow. Click here for a brief tutorial on PivotTables in Excel. Click here for a brief tutorial on PivotCharts in Excel. Click here for a brief tutorial on the Subtotal function in Excel. Click here for a brief tutorial on VLOOKUP in Excel. Excel Analytics 12-1 (Static) Part 3 3. Refer back to the Template A tab: a. Create a PivotTable based on the data in cells A5 through H17. b. Using PivotChart, create a stacked bar chart that includes a total of two bars-one for each quarter. Each bar should quantify that quarter's total quality costs as well as the portion of those costs that fall within each of the four quality cost categories (i.e.. prevention, appraisal, internal failure, and external failure). c. Using PivotChart again, create a stacked bar chart that includes a total of two bars-one for each quarter. Each bar should quantify that quarter's total quality costs as a percent of that quarter's sales. It should also depict each of the four quality cost categories (ie.. prevention, appraisal, internal failure, and external failure) as a percent of sales. Complete this question by entering your answers in the tabs below. Reg 3B Req 3C Using PivotChart, create a stacked bar chart that includes a total of two bars-one for each quarter. Each bar should quantify that quarter's total quality costs as well as the portion of those costs that fall within each of the four quality cost categories (i.e., prevention, appraisal, internal failure, and external failure). Based on a review of your bar chart, answer the following questions: (Enter your answers in thousands.) Show less b-1 From quarter 1 to quarter 2, the external failure costs From quarter 1 to quarter 2, the prevention costs From quarter 1 to quarter 2, the internal failure costs by by b-3 by Reg 3B Req3C > B E F G H 1 2 3 4 Quarter 2 Q2% of Total Quality Cos Cost Description Classification Q1 % of Sales Q2 Amount Q2% of Sales 5 D Harvey Company Quality Cost Report (in thousands) Quarter 1 Q1% of Total Q1 Amount Quality Cos $ 270 $ 3,200 $ 600 $ 1,700 $ 800 $ 3,500 $ 1,080 $ 1,400 $ $ 30 $ 120 $ 3,300 $ 16,000 0% 6 Cost of testing equipment 7 Customer returns of defective goods 8 Downtime due to quality problems 9 Inspection 10 Net cost of scrap 11 Product recalls 12 Quality engineering 13 Rework labor 14 Statistical process control 15 Supplies used in testing 16 Systems development 17 Warranty repairs 18 Total $ $ $ $ $ $ S 390 200 1,100 2,770 1,300 600 1,650 1,600 270 $ $ $ $ 40 $ $ 0.0% $ 680 2,800 13,400 0% 0.0% 19 Q1 Sales $ Q2 Sales $ 95,000 100,000 20 21 22 23 24 25 26 Classification 1. Prevention 2. Appraisal 3. Internal Failure 4. External Failure 27 28 29 30 31 Harvey Company designs and produces surgical lasers. Its product is brilliantly designed, but the manufacturing process has been plagued by chronic quality control problems. To help address the situation, Harvey formed a cross-functional team of managers that quantified its costs of quality over the last two quarters as follows: Cost of testing equipment Customer returns of defective goods Downtime due to quality problems Inspection Net cost of scrap Product recalls Quality engineering Rework labor Statistical process control Supplies used in testing Systems development Warranty repairs Costs (in thousands) Quarter 1 Quarter 2 $ 270 $ 390 $ 3,200 $ 200 $ 600 $ 1,100 $ 1,700 $ 2,770 $ 890 $ 1,300 $ 3,500 $ 600 $1,ese $1,650 $ 1,400 $1,600 $ @ $ 270 $ 3e $ 40 $ 120 $ 680 $ 3,300 $ 2,800 The company's sales were $95 million in Quarter 1 and $100 million in Quarter 2. Click here to download the Excel template, which you will use to answer the questions that follow. Click here for a brief tutorial on PivotTables in Excel. Click here for a brief tutorial on PivotCharts in Excel. Click here for a brief tutorial on the Subtotal function in Excel. Click here for a brief tutorial on VLOOKUP in Excel. Excel Analytics 12-1 (Static) Part 3 3. Refer back to the Template A tab: a. Create a PivotTable based on the data in cells A5 through H17. b. Using PivotChart, create a stacked bar chart that includes a total of two bars-one for each quarter. Each bar should quantify that quarter's total quality costs as well as the portion of those costs that fall within each of the four quality cost categories (i.e.. prevention, appraisal, internal failure, and external failure). c. Using PivotChart again, create a stacked bar chart that includes a total of two bars-one for each quarter. Each bar should quantify that quarter's total quality costs as a percent of that quarter's sales. It should also depict each of the four quality cost categories (ie.. prevention, appraisal, internal failure, and external failure) as a percent of sales. Complete this question by entering your answers in the tabs below. Reg 3B Req 3C Using PivotChart, create a stacked bar chart that includes a total of two bars-one for each quarter. Each bar should quantify that quarter's total quality costs as well as the portion of those costs that fall within each of the four quality cost categories (i.e., prevention, appraisal, internal failure, and external failure). Based on a review of your bar chart, answer the following questions: (Enter your answers in thousands.) Show less b-1 From quarter 1 to quarter 2, the external failure costs From quarter 1 to quarter 2, the prevention costs From quarter 1 to quarter 2, the internal failure costs by by b-3 by Reg 3B Req3C > B E F G H 1 2 3 4 Quarter 2 Q2% of Total Quality Cos Cost Description Classification Q1 % of Sales Q2 Amount Q2% of Sales 5 D Harvey Company Quality Cost Report (in thousands) Quarter 1 Q1% of Total Q1 Amount Quality Cos $ 270 $ 3,200 $ 600 $ 1,700 $ 800 $ 3,500 $ 1,080 $ 1,400 $ $ 30 $ 120 $ 3,300 $ 16,000 0% 6 Cost of testing equipment 7 Customer returns of defective goods 8 Downtime due to quality problems 9 Inspection 10 Net cost of scrap 11 Product recalls 12 Quality engineering 13 Rework labor 14 Statistical process control 15 Supplies used in testing 16 Systems development 17 Warranty repairs 18 Total $ $ $ $ $ $ S 390 200 1,100 2,770 1,300 600 1,650 1,600 270 $ $ $ $ 40 $ $ 0.0% $ 680 2,800 13,400 0% 0.0% 19 Q1 Sales $ Q2 Sales $ 95,000 100,000 20 21 22 23 24 25 26 Classification 1. Prevention 2. Appraisal 3. Internal Failure 4. External Failure 27 28 29 30 31