Hassan is a "big" news reporter; he is two metres taill His employer , Goodbye Magazine, is sending him to cover a celebrity wedding in the Bahamas. Hassan books his flight and a "luxury" room with a king sized bed with Business Travel PLC. The booking form which he signs includes the following clauses:

1. Business Travel PLC reserves the right to substitute any alternative accommodation for that booked.

2. Business Travel PLC does not accept responsibility for any personal injuries suffered by their clients.

While driving to the airport Hassan realises he has almost run out of petrol. He stops at a garage and pays for 50 litres of petrol. Unfortunately, the pump malfunctions and only 1 litre of petrol is put in his tank. As a result, he runs out of petrol and misses his flight. He is able to catch the next flight but misses the wedding ceremony and only arrives in time to report on the post wedding party. After an exhausting day he goes to his hotel to find that he has been allocated a small "economy room" with a small bed. Hassan falls out of the bed in the night and breaks his arm.

Discuss.