Have a conversation with an Owner-Manager of a business in Australia or a Manager in an organisation such as a Bank, Retail Store, Restaurant, Hotel, Factory etc. Ask the Owner-Manager or the Manager the following questions:

i) Does the business collect and use cost information for planning and control purposes? How often?

ii) Who is responsible for the collection of cost information? Be as specific as possible.

iii) What type of cost information does the business collect? Provide examples incl. types of reports.

iv) How important does the Owner-Manager or the Manager believe cost information are to the Business's success? Explain.

Question: 

Write a summary of the results of the interview. 

The content of the interview summary must include: 

• date of the interview, 

• the name and title of the person interviewed,
• name and location of the Business, 

• type of Business (service, merchandising/retail, manufacturing) and a brief description of the goods/services provided by the Business, and 

• responses to questions (i) – (iv) above.