Have a conversation with an Owner-Manager of a business in Australia or a Manager in an organization in a Retail Store like Aldi, Coles, etc.

Ask the Owner-Manager or the Manager the following questions:

i) Does the business collect and use cost information for planning and control purposes? How often?

ii) Who is responsible for the collection of cost information? Be as specific as possible.

iii) What type of cost information does the Business collect? Provide examples incl. types of reports.

iv) How important does the Owner-Manager or Manager believe cost information are to the Business's success? Explain.