Have you improved in any specific area related toany of the skills you have chosen to work on in your Action Plan Which ones How have you improved Does any of the feedback you received surprise you What is your overall feelings about the feedback that you have received REFERENCE BELOW Skill s to learn enhance Assessments used to determine skill status Goal or Goals (positive, specific, concise, realistic) Short Term with anticipated date of completion Medium Term with anticipated date of completion Long Term with anticipated date of completion NOTES Communication I notice I struggle with listening and tend to interrupt others before they finish speaking I received feedback from my colleagues who informed me that my communication is confusing and unclear Goal is to have a strong relationship with my team by actively listening and communicating with them effectively Improve listening skills and improve and make sure to clarify when asking questions Deadline goal 1 month from today Effectively communicate with my team members and receive feedback Deadline Goal 3 months from today Build a stronger foundation filled with trust and strong communication with colleagues Deadline goal y months from today Keep a journal of important instances of successful communication and collaboration for self reflection Managing Conflict I avoid confrontation which sometimes makes situations worse Be comfortable with handling conflict and being able to address any issues appropriately and professionally Improve my thought process on handling conflict by focusing on behavior and events versus personality Deadline goal 1 month from today Effectively increase my communication skills which will build confidence and help address on work through issues at the office Deadline Goal 2 months from today Improve my overall view on conflict and understand that sometimes conflict is needed for a big issue to be resolved and that it's important to not judge or avoid a problem just because it is uncomfortable This will improve the overall morale at the office by decreasing tension and unwarranted issues Document any conflict and their resolve in return can prevent or help other conflicts Also provides self reflection on the improvement made and certain details to overcome other issues Ability to understand and empathize I received feedback that I am sometimes dismissive during conversations and not compassionate Build stronger relationships with my colleagues by understanding and empathizing with certain issues Improve my ability to not be dismissive when someone is talking about something important to them deadline goal 1 month from today Slowly get to know my co workers to be able to better understand their personalities to help empathize with anything they are struggling with Deadline goal 3 months from today Be a more compassionate and empathetic individual to have stronger relationships with my colleagues Practice on changing your mindset by not jumping to conclusions quickly ACTION PLAN (websites, library, social media, books, etc ) Goal Identified Above Identify Action Item or Step Writeabout steps you have taken Notes Entry Concerning Progress Date Explored Accomplished Goal is to have a strong relationship with my team by actively listening and communicating with them effectively Read an article on effective communication and active listening while also listening to podcasts about communication and active listening I have read a few articles that helped me understand how to incorporate active listening skills into my conversations and how to make sure my communication is clear I have tried these techniques which include not interrupting, listening without judging, and staying focused I have also controlled my emotions, and made sure I was clear on expectations with my coworkers to avoid any confusion on assignments I will continue to read articles and listen to podcasts in hoping that it will keep me focused on making sure I stay engaged with my team Reading articles at least once a week, and listening to podcast NOTE Podcast Think Fast Talk Smart Be comfortable with handling conflict and being able to address any issues appropriately and professionally Watch other handle conflict at work, but gain advice through TedTalks, podcasts, and articles Watched a TedTalk about being productivity at work and conflict Also read about handing conflict at work by communicating effectively, prioritizing the areas of conflict, and finding solutions to resolve the conflict Concerned about the ability to be confident in addressing any issues However, will continue to increase my other skillsets to help my confidence grow Watching TedTalks weekly and listening to Podcast a few times per week NOTE Podcast Conflicted Managed Build stronger relationships with my colleagues by understanding and empathizing with certain issues Listen to podcasts, TedTalks, and read articles to help improve my empathy skills Also, watching others interact at work So far, I listened to a few podcasts and watched TedTalks that helped me understand the importance of understanding individuals wants, needs, and dreams so that I can sincerely be understanding with certain issues or problems within the work place It is challenging to learn a new set of skills that does not come completely natural However, I will continue to watch others at work relate to one another, while also reading and watching videos Watching Individuals at work interact every day and listening to a podcast at least 1 a month of being empathic NOTE Podcast Handle with Care All references for articles and TedTalks are listed below References Bosworth, P (2019, February 13) The power of good communication in the workplace Leadership Choice Leadership Choice https leadershipchoice com power good communication workplace Elting, L (2023) If You Want To Learn The Art Of Effective Workplace Communication, These Are The Skills You Need To Hone Forbes https www forbes com sites lizelting 2023 06 26 if you want to learn the art of effective workplace communication these are the skills you need to hone Kaye, S (2018, September 19) Why we need more empathy in the workplace Www ted com https www ted com talks shola kaye why we need more empathy in the workplace jan 2018 Kutch, J (2019, October 30) What productive conflict can offer a workplace Www ted com https www ted com talks jess kutch what productive conflict can offer a workplace hasSummary true Porath, C , Boissy, A (2023, February 10) Practice Empathy as a Team Harvard Business Review https hbr org 2023 02 practice empathy as a team UC San Diego (2018, January 5) How to Handle Conflict in the Workplace Ucsd edu https blink ucsd edu HR supervising conflict handle html

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Have you improved in any specific area related toany of the skills you have chosen to work on in your Action Plan? Which ones? How

Have you improved in any specific area related toany of the skills you have chosen to work on in your Action Plan? Which ones?
How have you improved?
Does any of the feedback you received surprise you?
What is your overall feelings about the feedback that you have received?

REFERENCE BELOW:

Skill/s to learn/enhance	Assessments used to determine skill status	Goal or Goals (positive, specific, concise, realistic)	Short Term with anticipated date of completion	Medium Term with anticipated date of completion	Long Term with anticipated date of completion	NOTES
Communication	I notice I struggle with listening and tend to interrupt others before they finish speaking I received feedback from my colleagues who informed me that my communication is confusing and unclear	Goal is to have a strong relationship with my team by actively listening and communicating with them effectively.	Improve listening skills and improve and make sure to clarify when asking questions- Deadline goal-1 month from today	Effectively communicate with my team members and receive feedback. Deadline Goal- 3 months from today	Build a stronger foundation filled with trust and strong communication with colleagues. Deadline goal- y months from today	Keep a journal of important instances of successful communication and collaboration for self-reflection.
Managing Conflict	I avoid confrontation which sometimes makes situations worse	Be comfortable with handling conflict and being able to address any issues appropriately and professionally.	Improve my thought process on handling conflict by focusing on behavior and events versus personality. Deadline goal- 1 month from today	Effectively increase my communication skills which will build confidence and help address on work through issues at the office. Deadline Goal- 2 months from today.	Improve my overall view on conflict and understand that sometimes conflict is needed for a big issue to be resolved and that it's important to not judge or avoid a problem just because it is uncomfortable. This will improve the overall morale at the office by decreasing tension and unwarranted issues.	Document any conflict and their resolve - in return can prevent or help other conflicts. Also provides self-reflection on the improvement made and certain details to overcome other issues.
Ability to understand and empathize	I received feedback that I am sometimes dismissive during conversations and not compassionate	Build stronger relationships with my colleagues by understanding and empathizing with certain issues.	Improve my ability to not be dismissive when someone is talking about something important to them- deadline goal 1 month from today	Slowly get to know my co-workers to be able to better understand their personalities to help empathize with anything they are struggling with- Deadline goal-3 months from today	Be a more compassionate and empathetic individual to have stronger relationships with my colleagues.	Practice on changing your mindset by not jumping to conclusions quickly.

ACTION PLAN (websites, library, social media, books, etc.)
Goal Identified Above	Identify Action Item or Step-	Writeabout steps you have taken	Notes/Entry Concerning Progress	Date Explored/ Accomplished
Goal is to have a strong relationship with my team by actively listening and communicating with them effectively	Read an article on effective communication and active listening - while also listening to podcasts about communication and active listening.	I have read a few articles that helped me understand how to incorporate active listening skills into my conversations and how to make sure my communication is clear. I have tried these techniques- which include not interrupting, listening without judging, and staying focused. I have also controlled my emotions, and made sure I was clear on expectations with my coworkers to avoid any confusion on assignments.	I will continue to read articles and listen to podcasts in hoping that it will keep me focused on making sure I stay engaged with my team.	Reading articles at least once a week, and listening to podcast. NOTE: Podcast-Think Fast Talk Smart
Be comfortable with handling conflict and being able to address any issues appropriately and professionally.	Watch other handle conflict at work, but gain advice through TedTalks, podcasts, and articles	Watched a TedTalk about being productivity at work and conflict. Also read about handing conflict at work by communicating effectively, prioritizing the areas of conflict, and finding solutions to resolve the conflict.	Concerned about the ability to be confident in addressing any issues. However, will continue to increase my other skillsets to help my confidence grow.	Watching TedTalks weekly and listening to Podcast a few times per week. NOTE: Podcast- Conflicted Managed
Build stronger relationships with my colleagues by understanding and empathizing with certain issues.	Listen to podcasts, TedTalks, and read articles to help improve my empathy skills. Also, watching others interact at work.	So far, I listened to a few podcasts and watched TedTalks that helped me understand the importance of understanding individuals wants, needs, and dreams so that I can sincerely be understanding with certain issues or problems within the work place.	It is challenging to learn a new set of skills that does not come completely natural. However, I will continue to watch others at work relate to one another, while also reading and watching videos.	Watching Individuals at work interact every day and listening to a podcast at least 1 a month of being empathic. NOTE: Podcast: Handle with Care

All references for articles and TedTalks are listed below.

References:

Bosworth, P. (2019, February 13). The power of good communication in the workplace. Leadership Choice; Leadership Choice. https://leadershipchoice.com/power-good-communication-workplace/

Elting, L. (2023). If You Want To Learn The Art Of Effective Workplace Communication, These Are The Skills You Need To Hone. Forbes. https://www.forbes.com/sites/lizelting/2023/06/26/if-you-want-to-learn-the-art-of-effective-workplace-communication-these-are-the-skills-you-need-to-hone/

Kaye, S. (2018, September 19). Why we need more empathy in the workplace. Www.ted.com. https://www.ted.com/talks/shola_kaye_why_we_need_more_empathy_in_the_workplace_jan_2018

Kutch, J. (2019, October 30). What productive conflict can offer a workplace. Www.ted.com. https://www.ted.com/talks/jess_kutch_what_productive_conflict_can_offer_a_workplace?hasSummary=true

Porath, C., & Boissy, A. (2023, February 10). Practice Empathy as a Team. Harvard Business Review. https://hbr.org/2023/02/practice-empathy-as-a-team

UC San Diego. (2018, January 5). How to Handle Conflict in the Workplace. Ucsd.edu. https://blink.ucsd.edu/HR/supervising/conflict/handle.html