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Having a mystery shopper experience the service and processes your company provides and then reporting this experience back to you can help you understand where
Having a mystery shopper experience the service and processes your company provides and then reporting this experience back to you can help you understand where service breakdowns may occur. Group of answer choices True False
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Operations Management Managing Global Supply Chains
Authors: Ray R. Venkataraman, Jeffrey K. Pinto
1st edition
1506302935, 1506302939, 978-1506302935
