HBS Rich-Con Steel case study Identify the business issue

• Discuss Industry/Competitive Analysis (mission, generic strategy and positioning in the five forces, organizational structure)
• Identify and describe the stakeholder groups
• Identify alternatives and explain impact of alternatives on stakeholders (ID at least three alternatives)
• Choose best alternative to defend; explain why you rule out the others. Support argument using reference material from module in your analysis

One month after "going live" with a new information system, Rich-Con Steel is in crisis. The new system was intended to give the company basic visibility and control over its business processes, but instead, visibility and control appear to have evaporated. Marty Sawyer, Rich-Con's president, must decide what action to take.