Health Care Trust A prospective client, ABB, has invited XYZ to pitch to be added to their 'preferred supplier' list, meaning XYZ would always be considered for new projects being put out to tender. ABB are a medium-sized not-for-profit healthcare trust formed five years ago, whose mission is to provide community healthcare services around the UK. They deliver services in or close to people's homes through a workforce of 1000 nurses, rapists, pharmacists, and non-registered and registered clinical staff. They also work in partnership with social care providers, the criminal justice system and the charity/voluntary sector. I want you to support me with the planning and preparation for the pitch to ABB's Board of Directors, in which we will need to demonstrate an understanding of their business and give some examples of how we could support and secure their future success. The members of ABB's Board of Directors likely have different priorities and areas of focus, so I would like you to focus on all board members. Specifically, I would like you to explore the role and responsibilities of Lih, the HR Director, and also pre-empt their priorities and areas of focus, so we can ensure that we proactively address these in our pitch.

You should: 1. Share some insights into the board member, including their roles and responsibilities and what you think may be on their mind. 2. Each share which XYX service(s) you think will offer the most value to board members and help them achieve the priorities they have in their role. 3. Discuss the key issues and areas of future potential that you believe are facing the business and the wider industry. 4. Discuss and agree on the one biggest short-term priority and the one biggest long-term priority the business should address and which board members are likely to be involved.