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Health Maintenance Organization (B) 12:38 AM HMO (B) Questions 1. Identify the bottleneck activity, and show how capacity can be increased by using only two

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Health Maintenance Organization (B) 12:38 AM HMO (B) Questions 1. Identify the bottleneck activity, and show how capacity can be increased by using only two pharmacists and two technicians. 2. In addition to savings on personnel costs, what benefits does this arrangement have

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