Healthcare Delivery System: Episode 1 (Navigate2 Scenario)

Episode 1 - The New System

Navigate 2 Scenario are valuable tools for exposing students to authentic workplace environments and scenarios designed to provide meaningful "teachable moments". The episode you will view in the Navigate 2 Scenario video involves the Board of Directors of a National Health Care System. The Board of Directors of a National Health Care System is considering which electronic health record (EHR) system to use and how to implement the EHR in all of its facilities. As a Health Care IT consultant, you will work with various team members at the corporate level to gather information and analyze the efficacy, safety/security/legal factors, cost-effectiveness, and cost-benefit factors of two possible new systemsto help them decide whether or not to implement one of them. You will also recommend a high-level implementation plan that considers system cutover and change management.An analysis, recommendation, and change management considerations.

Your post should include recommendations with an analysis of the information gained from the team members and outline key points of a change management plan corresponding to your recommendation.

Include in your post some additional resources that you could use if you were to encounter situations like these in the future? Below are some questions I would like you to answerafter your recommendation section.

1. Did you feel prepared to play the role?
2. If not, what additional knowledge and skills were you lacking?
3. How can you fill that knowledge and skill gap?
4. Did you enjoy playing this role? If yes, why? If no, why not?
5. Did you learn anything new about the job and workplace? If so, what did you learn? How does that affect your attitude about the job and workplace?

Learning Outcomes Addressed

1. Analyze the impact of technology on health care services, health care outcomes, and cost.
2. Use technology and information resources to research issues in health services