Heath works for a popular Australian retailer that advertises a $24-$hour helpline for customers using their online platform. While they only sell their products in Australia, hiring enough qualified customer service associates to cover all shifts around the clock in Australia would be prohibitively expensive, so Heath$$s company contracted with a company in India that provides this kind of customer service coverage. Why did Heath$$s company engage in this kind of global trade?

To access a growth market

To increase the inflow of innovation

To access factors of production

To reduce their risk