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Heidi expresses concern in the video that when employees are also friends, holding them accountable for performance doesn't come as naturally to her. She asks

Heidi expresses concern in the video that when employees are also friends, holding them accountable for performance "doesn't come as naturally" to her. She asks you, "Does my focus on relationship have any advantages, or should I learn to stifle it?" You respond that relations-oriented behavior: Check all that apply. Helps employees develop their capabilities so they can contribute more to the organization Allows a leader to naturally and readily show appreciation for work well done, which is a valuable reward for many employees Leads to clear roles and expectations for performance, which in turn leads to greater coordination of effort Increases subordinates' self-confidence and job satisfaction

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