Helen was just hired as a head bartender of M Stage Bar for one month. She is facing complains from regularly customers regarding the portioning and taste of cocktail is not same as usual. It is because Nancy, the former head bartender has resigned last month. At the same time, one of the bartender accidently cut his hand when preparing the fruits for cocktail and currently still resting. Helen is busy everyday on bar and she wouldn't receive any recipes or documents records of bar from Nancy.

Kelvin, the Manager of M Stage Bar. He was mad on the irresponsibility of Nancy. He has given permission to Helen for hiring a few bartenders to help on her. And he hope that Helen can help on re-organize the bar area.

Task 1:

1. What is the health and safety procedures should Helen apply?

2. What skill should Helen need to be evaluate required to work in the bar when hiring a bartender?

3. What practices and procedures should Helen implement for system of control?

4. What Helen needs to be evaluating to ensure the product consistency?