Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

Hello, could anyone with this expertise kindly help me with my assignment please. I would greatly appreciate it. And I would upvote the assignment. I

Hello, could anyone with this expertise kindly help me with my assignment please. I would greatly appreciate it. And I would upvote the assignment. I don't mind it if you could shorten up the answer.

Hospitality Property Management

Chapter - Minicases- Housekeeping Management

Assignment:

1.) As the assistant to the executive housekeeper of the 400-room Royal Hotel, you have been asked to open the department on Monday, June 15. On arriving to work at 5:30 in the morning, you receive the front desk report, which states that the number of occupied rooms the night of Sunday, June 14 had been 385. Checking the adjusted daily schedule posted Sunday afternoon you find that the number of section housekeepers scheduled to work this morning is 21. The workload for section housekeepers at the Royal is 16 rooms to be serviced in 8 hours. What is your reaction to this situation? Would you call around to ask additional section housekeepers to report to work? If so, how many would you call to work? Or would you ask some section housekeepers to stay away because there are not enough occupied rooms for all the housekeepers scheduled to work today? If so, how many would you ask to stay away?

2.) As executive housekeeper of a resort in Boca Raton, Florida, you have been asked to give your professional opinion on the type of floor covering that you recommend for three areas of the property that are going to be remodeled six months from now. The areas in need of new floors are the resort's coffee shop, the main lobby, and the employee locker room. The weather in Boca Raton is subtropical, with warm summers and mild winters. The property has two large swimming pools and the guests practice several water sports in the nearby oceanfront. For this reason, people staying at the resort often go to the front desk and concierge areas dripping water from their wet bathing suits. Sometimes they even go to the coffee shop counter in wet attire. Present a report to your boss indicating the types of floor that you recommend for the three areas, including the advantages and disadvantages of the new surfaces you advocate.

3.) You have been hired as assistant to the executive housekeeper of a hotel in downtown San Francisco. One of the problems that you have found in the housekeeping department is that some of the team supervisors, fearful of running short of linen in their sections, consistently hoard linen in their floor closets. This practice causes other teams to run out of linen in the middle of the daily activities, as the laundry room cannot generate enough clean items to go around.

Determined to solve this problem, you want to give specific instructions on how many linen items (maximum) can be stored in each floor closet. Each closet is designed to hold enough linen to service two sections. Each section consists of 16 guestrooms. Each room has two queen-size beds with two sheets and two pillows on each bed. The bathrooms are supplied with four bath towels, four hand towels, four washcloths, and one bath mat. What is the maximum number of sheets, pillow cases, towels, and bath mats that the team supervisors cannot stock in each floor closet?

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Small Business Management Entrepreneurship And Beyond

Authors: Timothy S. Hatten

6th Edition

128586638X, 978-1285866383

More Books

Students also viewed these General Management questions