hello expert can u help me answer all these 3 questions.

5. Explain why the following two factors are important when engaging in difficult conversations. (2) Timing: Location: 3. Describe a difficult conversation that you experienced in the past. Analyze the role your communication approach played in the outcome of the conversation. (4) Description: (1) Analysis: (3) 4. Reflect upon the difficult conversation you just described in question #3. Based on the information discussed in class, what did you do well, and what could you have done differently? (2) What you did well: What you would do differently