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See the document titled, "Chapter 13 and 16 Discussion Board" File for a copy of the questionnaire Examine this questionnaire and then complete the following two tasks: 1. Using the funnel approach, please put the questions in order. Management has determined that the questionnaire should be broken down into three different sections: General Banking Habits Section; General Opinions and Intentions Section; and Classification Data Section 2. There are also at least 8 other errors in this questionnaire. Find each error and state how this error could be corrected. For example, one error in this questionnaire deals with Question 2 as the intervals provided are overlapping (e.g., 18 to 25; 25 to 35; etc.). You must start a thread before you can read and reply to other threads MacBook Pro Chapter 13 and 16 Discussion Board Please see the discussion board for each chapter to know what is being asked of you. Survey Instrument: THANK YOU for your participation in this interesting study. Your participation will aid us in determining what people in our community think about the present products and services offered by banks. The results will provide the banking industry with additional insights on how to better serve the needs of people in the Murfreesboro community. Your attitudes, preferences, and opinions are important to this study, they will be kept strictly confidential DIRECTIONS: PLEASE READ EACH QUESTION CAREFULLY. ANSWER THE QUESTION BY FILLING IN THE APPROPRIATE BOX(ES) THAT REPRESENT YOUR RESPONSE(S). 1. Please indicate your gender. O Female O Male 2. Into which one of the following categories does your current age fall? O Under 18 O 25 to 35 045 to 55 0 18 to 25 O 35 to 45 0 55 to 65 0 65 to 75 O Over 75 3. Which one of the following banks would you consider the one that you use most often in conducting banking or financial transactions? (Please fill in the one appropriate box) O Bank of America O Regions Bank O Wilson Bank & Trust O Suntrust O First Tennessee O Fifth Third Bank O Some other bank, please specify MacBook Pro Q/W/ ERU TOP ter 13 and 16 Discussion Board 4. To what extent were each of the following bank items an important consideration to you in selecting your current bank? (Please be sure to fill in only one response for each bank item.) Definitely Somewhat of Not at All An Important an Important an Important Bank Item Consideration Consideration Consideration Convenience of location Banking hours Good service charges Interest rate on savings Bank's reputation 5. Next to cach statement, please fill in the one response box that best expresses the extent to which "MacBook Pro Chapter 13 and 16 Discussion Board 5. Next to each statement, please fill in the one response box that best expresses the extent to which you agree or disagree with the statement. Remember, there are no right or wrong answers--we just want your opinions. Definitely Generally Somewhat Somewhat Generally Definitely Statements Important Important Important Unimportant Unimportant Unimportant I often seek out the advice of my friends regarding a 0 0 O lot of different things. I buy many things with 0 0 0 0 0 0 Credit cards. I wish we had a lot more money O 0 0 0 6. At which of the following financial institutions do you or some member of your immediate household have a personal savings account? (Please fill in as many or as few as are necessary) Ruth Some Other Yourself Some Other Member Member Bank of America Regions Bank First Tennessee Suntrast Wilson Bank & Trust Fifth Third Bank Another institution, please specify: OOOOO OOOOOO MacBook Pro 13141510 IT YU ER 5 lock entro option command Command option Chapter 13 and 16 Discussion Board Suntrust Wilson Bank & Trust Fifth Third Bank Another institution, please specify: 7. Approximately how many overdrawn charges on your checking account has your bank imposed on your account in the past year? O None 8. How likely are you to change banks and open a new checking account in the next 6 months? O Very Unlikely O Unlikely O Neither Likely or Unlikely O Very Likely 01-2 03-7 08-15 O More than 15 MacBook Pro

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