Hello, I would like to ask for help to provide the Statement of the problem of the attachment below. Thank you.

\fStandardized Questionnaires Customer Satisfaction The frequency of the students in using online food delivery Strongly Agree Neutral Disagre Strongly Agree (4) (3) e (2) Disagre (5) e (1) I often order food online. I will purchase food again via online food delivery. I will continue to order food online in the future The convenience of the students on online food delivery. Strongly Agree Neutral Disagre Strongly Agree (4) (3) e (2) Disagre (5) e (1 ) Online food delivery apps are easy to navigate. The prices and delivery fee are reasonable. The payment options for online food delivery are convenient My order arrives on time. I did not experience any problem when purchasing food online. The preference of the students. Strongly Agree Neutral Disagre Strongly Agree (4) (3) e (2) Disagre (5) e (1) I prefer to buy from them since they are trustworthy app delivery. I prefer online food delivery rather than buying food physically.- H L- | v | u I ' | , I U .. 1 Respondents .1 Age _ College Department _ Food Delivery App _ Amount Spend _ _ 1 2 3 . 1 2 _ L end for A e _ 2 2 1 1 _2 1 1349 _ 3 3 4 1 2 2 2021 _ 4 1 1 3 1 3 2223 _ 5 2 3 1 2 _ {i 2 1 ' 3 _ 7 2 3 3 2 _ 8 2 1 ' 2 _ 9 2 4. ' 1 _ 113] 2 3 3 2 _ 11 2 3 ' 1 _ 12 2 1 ' 2 Legend for Food Delivery[ App _ 13 2 1 ' 1 1 Foodpanda _ 14 2 3 ' 2 2 Toktok _ 15 2 3 '_ 1 3 Grab Food _ 15 2 1 ' 2 _ 17 1 1 ' 3 Legend for Amount Spend _ 18 2 1 ' 1 1 Less than 200 _ 19 2 1 ' 2 2 200-5131} _ 21} 1 2 ' 1 3 5001380 _ 21 2 3 1 1 4 More than 1,001} _ 22 2 1 ' 1 _ 23 2 3 3 2 _ 24 2 1 ' 1 25 2 1 ' 3 Personal Information Customer Satisfaction Electronic Word of Mouth [E-WoM | G) Research Paper in STATSAPP utilizing the Standard Test/Questionnaire Sample Statement of the Problem (SOP): The questions that the researchers will answer for this research are: 1. What is SM Lipa customer's brand personality in terms of: a. Genuineness; b. Solidity; c. Enthusiasm; and d. Sophistication? 2. What is the customer's brand experience with SM Lipa in terms of: a. Sensory; b. Affective; c. Behavioral; and d. Intellectual? 3. What is customer's satisfaction on SM Lipa? 4. What is the influence of the customer's brand experience to satisfaction? CALLE. 5. What attribute of brand personality has the greatest contribution to satisfaction? LIPA 6. What attribute of brand experience has the greatest contribution to satisfaction