Hello

Kindly answer the following question without handwriting and without using chatgpt

Thank you

Solve the following question using Excel QM.

University X has a unique on-campus dispensary that provides medical care. On a typical working day, patients arrive at the dispensary at an average rate of 2 patients per hour. There is one single nurse at the dispensary, and the average time required to give a consultation is 12 minutes.

It is assumed that the service times can be described by the exponential distribution, and the arrival process by a Poisson distribution. You are requested to find:

1. The average time in line,
2. The average number of patients in line,
3. The average time in the system,
4. The average number of patients in the system,
5. The probability that the dispensary is empty,
6. The utilization factor of the system.