Hello tutors,

Can you please help me get unstuck on the following couple of questions?

Provide an illustration that lean production works in the service sector. Which lean techniques work in both the manufacturing and service sectors?

Research the tsunami disaster that hit Japan in 2011. How would you as the operations manager at one of the Yokoshima, Kumamoto Power Plant be able to use JIT after this catastrophe, assuming radiation was not a factor? Give your Web references.

Reference:

Heizer, J., Render, B., & Munson, C. (2019). Operations management: Sustainability and supply chain management (13th ed.). Pearson.