Hello,

Why are they asking for additional payment to unlock the document when i have payed for it and you guys have stated time for expire date. The receipt you can view below.

Please i need an answer.

Regards.

Your Receipt

Confirmation No.202004063345130 Item Purchased Subscription Membership 3 Months Purchase Date April 6th, 2020 Renewal Date July 6th, 2020 Renewal Amount$59.85 Name Felicia S. Fulla Payment Type Visa Last 4 Digits 3246 Card Exp. Date 01/2024 Billing Zip Amount Paid $59.85