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Discussion 1 A bank manager notices that by the time customers get to the teller, they seem irritated and impatient. She wants to investigate the problem further. So, she hires you to design a research project to figure out what is bothering the customers. Your task is to design two studies: one qualitative and one quantitative. 1. Describe the two studies that you will suggest to the manager. Don't forget the following important information in the description: type of research, data to be collected, how to collect them, etc. 2. Discuss the advantages and disadvantages of each study. Don't forget to provide arguments to support your thoughts