Question
Help in rewiting this in my own words please External environment There are several external factors to consider, including competition, market, legislation, and customer &
Help in rewiting this in my own words please
External environment
There are several external factors to consider, including competition, market, legislation,
and customer & suppliers. We'll start with competition. There's a lot of rivalry in the airline business across the world, and we're currently lagging American and Southwest by a little
percentage, so, it's critical that we do everything we can to delight every customer and maintain
customer retention as we grow. TransGlobal has a large U.S. presence with its headquarters in
Miami, FL. We now have a global market with 242 destinations in 52 countries.
TransGlobal now has a global market share of 18 percent, second only to American,
which has a market share of 18.6 percent. In the United States, TransGlobal has a market share of 18.3 percent, second only to Southwest, which has a market share of 19.1 percent. The customer retention rate is now 80%, and the new customer growth rate is 27%. The FAA is continuously modifying restrictions in the sector as technology advances; the most significant change this year is the return of the MAX 737 aircraft. If it passes the FAA's safety rules, this aircraft will completely change the industry
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