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Match each of the following performance measures with one of the four perspectives of the balanced scorecard (Pinanclat- F, Customer-C. Business Process-B, or Learning and Growth-L). a. Direct labor efficiency variance. h. Residual income: b. After-tax profits. 1. On-time deliveries. c. Customer turnover per sales dollar 1. Employee sutisfaction. d. Parts per million defects. k. Sales per employee. e. Employee turnover. b. Percent of customer leads rurned into sales. f. Overhead spending variance m. Returns and warranty work g. Scrap and rework