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Listening is the basis for effective communication. Active Cynical Polite Nonverbal Which of the following is the first step in the employee recruitment process? Reviewing applications and resumes Interviewing candidates Conducting employment tests Indentifying job requirements The purpose of the Equal Employment Opportunity Commission (EEOC) is to determine employee benefits and compensation packages guarantee companies pay social security for all employees investigate discrimination complaints enforce the Family and Medical Leave Act of 1993 Employees are most likely to learn about company policies regarding their rights and benefits during orientation performance appraisal evaluation feedback session Rose was recently terminated form her position at an insurance agency due to unethical behavior. This is an example of voluntary turnover involuntary separation downsizing outsourcing