10) What tool provides feedback on the customer's/patient's experience? myCustomer Connection Colleague Engagement Survey New Hire Survey myStore Health 11) Which of the following abbreviations refers to the CVS Pharmacy customer service model? OD.O.T G.O.T. G.H.T. G.E.T 12) What are the CVS Health values: Innovation, Caring, Integrity, Accountability and Responsibility Collaboration Results Productivity 13) What does G.O.T. stand for? Go, Over, There Greet, Offer, Thank Go, Offer, Train Greet Observe. Train : My Home Find Traming My Career 10) What tool provides feedback on the customer's/patient's experience? my Customer Connection Colleague Engagement Survey New Hire Survey myStore Health 11) Which of the following abbreviations refers to the CVS Pharmacy customer service model? D.O.T G.O.T. G.H.T. G.E.T 12) What are the CVS Health values: Innovation, Caring, Integrity, Accountability and Responsibility Collaboration Results Productivity 13) What does G.O.T. stand for? Go, Over, There Greet, Offer, Thank Go, Offer, Train Greet Observe. Train LEARNet - Mozilla Firefox