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ids/EBM62010239620Final9620Examination%202022%20Version%20A.pdf thiswel Two question from this section. Each question carries a maximum of 10 marks. Question BI Nowadays the phrase S.O.P. is ubiquitous; more so in today's pandemic and post-pandemic The SOPs are mainly for health issues especially in meeting government health protocol requ Nevertheless the use of the so called S.O.P (Standard Operating Procedures) to justify manag actions has a longer history. In class, two case studies have been discussed; the first is the sto Riordan of Citibank in disobeying his chairman's directives to evacuate Saigon and Oscar Nu CEO of United Airline who has to apologize to the public for the roughing up of David Dao. liscussed about other incidents in the airline industry and even on the tragic death of the 6 Bo fficers who drowned while searching for a missing teen - and that incident was justified (no bing was detected) due to following the S.O.P. Bla Discuss the validity in using SOP in justifying its use in gelling 3 marks organizational staff to obey management directives with especially in view of a popular Organizational Behavior concept of empowerment in decision making. 31b Discuss what is wrong with the use of S.O.P. in view of the fast changing 7 marks dynamic external environment by applying the classical decision making model? restion B2 is question relates to the trend in this country in mixing religion with management and orga iavior concepts and theories. This can be seen especially with regards to motivational speak usually hired by organizations and corporations ostensibly to boost employee commitment ductivity. These speakers often emphasize the precepts of religions to get people to work ha bit loyalty to the organization