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Henry and Co . is a small local business considering implementing a CRM system. They have several quotes from IT service providers, and in analyzing
Henry and Co is a small local business considering implementing a CRM system. They have several quotes from IT service providers, and in analyzing those quotes, the primary concern is the economic feasibility. Specifically, they consider the Net Present Value for the top IT service providers who have approached them with proposals. The NPV for the top are: $ million, $ million and $ million. Considering these numbers, which of the following would you recommend?
A Always select the lowest NPV since that indicates a safe, riskfree choice.
B The provider with higher positive NPV is more likely to have a better software system solution
C Don't recommend the third provider with negative NPV
D Negative NPV might not be a problem when considering feasibility
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