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hepresentresearchexplorestherelationshipsbetweenSMAandaspecificquality management model: the ISO 9000 quality management system (QMS). Its mainobjectives are to assess the potential benefits of their joint utilization, to identify andanalyze

hepresentresearchexplorestherelationshipsbetweenSMAandaspecificquality management model: the ISO 9000 quality management system (QMS). Its mainobjectives are to assess the potential benefits of their joint utilization, to identify andanalyze their theoretical commonalities, and to put forward an approach for theircombination in practice

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