Herb is a manager at a large company that manufactures sporting goods. He notices that, even though the company is located in a scenic area that's popular with tourists and where outdoor sports are important, sales have dropped drastically. He puts together a group of ten random employees to work on discovering the cause of the drop in sales, but after three months, they have made little progress. What is a likely cause of this? a) The employees have been offered no reward for doing this task. b) The employees in the group simply do not like Herb. c) Herb did not select the right employees to be members of the group. d) The purpose of the group is not defined well enough and specific questions have not been asked