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Herbert manages a solar panel manufacturer. He recently began negotiations to reach an agreement on working conditions with the factory union. The workers are not

Herbert manages a solar panel manufacturer. He recently began negotiations to reach an agreement on working conditions with the factory union. The workers are not satisfied with the current deal, and Herbert can afford improvements to address their concerns. If Herbert is interested in harmony between the company and workers, what should he do?
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Herbert should focus on the relationship goals of the negotiations, and agree to make improvements that will make the factory union satisfied.
Herbert should focus on the relationship goals of the negotiations, and agree to make improvements that will foster good interpersonal relations after the negotiations have finished.
Herbert should focus on the relationship goals of the negotiations, and agree to make improvements that will satisfy the desires of the factory workers.
Herbert should focus on the substance goals of the negotiations, and agree to make improvements that will foster good interpersonal relations after the negotiations have finished.

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