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here are 4 common categories of customers: new, existing, exiting, and exited. Suppose you work for a large financial institution that is looking to improve

here are 4 common categories of customers: new, existing, exiting, and exited. Suppose you work for a large financial institution that is looking to improve its savings deposits and retirement portfolio. For each of these categories of customers please explain at least 2 ways in which you could collect data to address the needs of that group. Please list at least 2 qualitative questions you could ask each participant and 2 quantitative questions. Please note you may not use the same question more than once. Now please explain why you would ask this question - how is it relevant?

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