here are some of the summary
i need help with the BPMN diagram, thanks
Task Instructions Document process activity using BPMN. After gaining an understanding of Mr. Z's business processes, you will document current processes using business process modeling notation (BPMN). This involves documenting at least five current business processes (for examples: Online sales, Instore sales, Purchases, Promotions, Accounting). These diagrams will serve multiple purposes. Mr. Z expects to use them to train new en fiployees. Plus, they will provide information about potential improvements to those processes by the efficient use of information technology. Additionally, they will also highlight areas where Mr. Z is exposed to unnecessary risks in his business. Two to three business process diagrams are due each week to complete your project on-time. Use the Glossary of Models and the exemplary BPMN models provided in the Sample Report file attached as guides only. Your submissions will vary based on your understanding of the tasks outlined in the client interviews. Supplemental Resources Review supplemental resources below prior to starting your models. Client Background Mr. Z (real name Josh Zubkoff) runs a successful chain of Z Chedd'r cheese (and wine) shops in Oregon that specialize in Oregon artisan cheeses. He also sells his cheeses over the internet. He is considering expanding his business, but he thinks his current accounting and financial systems are restricting his ability to expand. He has come to you for assistance. Engagement Details Your supervisor met with Mr. Z and discussed his requirements in detail. These interviews are included in the next planning task for your review. At that meeting, they agreed on the following engagement taks for your project: - Document Z Chedd'r process activity using BPMN. - Prepare an integrated data model using UML class diagrams and the REA framework. - Prepare a prototype MS Access database with financial reports and ratio analysis. - Assess the business case for Information Technology. - Prepare a Risk \& Controls Assessment with recommendations. - Develop a 1-page Financial Performance Evaluation. - Develop a Business Canvas Model and Strategy Map. - Develop an Executive Dashboard. Overview The following interviews were conducted prior to the start of the project to explore specific aspects of Z Cheddr business processes. The interviews with employees provide information that is representative of activities performed by all employees with the same titles. For example, the interview with Gordon, manager of the Bend store, provides information about the activities that all store managers perform. It is not suggested that these interviews provide complete information about all of z Cheddr business processes. They are meant to provide an initial overview of the business. Summary of Intervlew with Mr. z Western Oregon's mild climate and abundant rainfall contribute to the state's allure for dairy farmers. Mr. Z routinely said, "We have more green grass longer than any state in the country." What's more, land prices and living costs are relatively low in Oregon, luring a number of cheesemakers from neighboring California. Many new cheesemakers are also attracted by the cross-marketing potential of locating in Oregon wine country. Those were some of the reasons that he started Z Cheddr just over 10 years ago. His business quickly grew from one store to 10 stores plus an internet presence. Recently, he also started selling some cheeses on a wholesale basis to small groceries and other cheese and wine shops on the west coast. Mr. Z is the sole owner of Z Cheddr and operates his business as a limited liablitity corporation. He has a small board of directors, including his daughter and her husband, but they are seldom involved in any real business decisions. Mr. Z is a good businessman and knows a lot about selling wine and cheese. Unfortunately, Z's accounting knowledge is marginal. His systems did not keep up with the growth of his business. He currently relies heavily on manual processes, and his data is spread among several different systems and EXCEL spreadsheets. He plans to expand his business to other west coast states to take advantage of the rapid growth in artisan cheese, wine, and beer makers. So, in addition to providing financial information about his current performance, he wants advice on the risks his business faces and cloud-based accounting system where each store submits transactions daily via the internet. He also sells cheeses and cheese and wine gift baskets over the internet. His website looks good, but the backend processes require heavy manual intervention. After a customer places an order and pays by credit card, his employees must print the orders and move to another system to update inventory. prepare shipping documents, and record the sales. He knows that this can be streamlined, so he also wants an overall evaluation of how he can use information technology to streamline his online process. of course, he also wants to know how those changes would affect his intemal control system. Summary of Interview with Gordon Lightloot, manager of the Bend store Gordon has been the manager of the Bend, Oregon store since it opened in 2005 . He has made a number of friends among the regular customers that visit the store. Gordon is known in the area for his knowledge of cheeses and especially his knowledge of which wines to pair with which cheeses. Each morning, Gordon opens the store, checking to make sure that the display cases are at the right temperature, the cash drawers are ready, and the signs are set up to display the daily specials. Then, Gordon or his clerks spend the day selling wine and cheese. Copvight 02018 McGraw Hi Education. All rights reserved, No reproduction or didtribution without the prior written censent of MeGraw-Hill Education