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Heterogeneity in service delivery at a restaurant can result from all of the following EXCEPT Blank______. Multiple choice question. a server who is usually efficient
Heterogeneity in service delivery at a restaurant can result from all of the following EXCEPT Blank______. Multiple choice question. a server who is usually efficient but sometimes comes to work distracted and in a bad mood a mix of inexperienced and experienced servers a manager who designs a specific way for all hostesses to accept reservations over the phone each server performing the service in his or her own particular way
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