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hey guys any templay for this? Task 6 The client satisfaction feedback information needs to be passed on to the manager and staff. Arrange a
hey guys any templay for this?
Task 6
The client satisfaction feedback information needs to be passed on to the manager and staff. Arrange a meeting with the manager, staff, and any other interested parties to discuss your findings from the client satisfaction survey. The meeting minutes are to be provided to your assessor. The minutes should demonstrate:
- Discussion by the manager and staff to demonstrate acknowledgement of client satisfaction successes and commitment to take steps to make improvements where required to maintain customer service standards
- Discussion and agreement by individuals or small groups on activities/tasks to be undertaken to improve customer service standards
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