Hey, I need some help in order to answer the below mentioned question. Thanks in Advance!!

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A final decision on Stephanie's loan application has been deferred by the credit approver due to property valuation coming in $15,000 lower than the purchase price and taking LVR to just over 81%. The loan required is 80% of the purchase price and you are not sure Stephanie can come up with more cash contribution right at this time. You have spoken to the valuer, whowill not change the value.

(a)Describe how you would approach the lender to try to get the loan approved. Assuming that all other aspects of the proposal are strong, whatwould be some key points of the applicant or the proposal that you would emphasise to the lender in a bid to get loan approved.

You may make positive assumptions about the applicant, as considered appropriate.

(b)From your efforts the loan has now settled and you are required to obtain feedback from the client. Refer to the 'Feedback Policy' found under Organisation Policies and Procedures in the Toolbox.

Explain the feedback policy process to Stephanie.

Explain how her feedback would be actioned within the organisation.

Provide two (2) other sources of feedback that could help in evaluating professional business development needs.