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HF structure Profit margin (= profit / box_price) 25% Cohort Initial size (week 1) 1,000 Retention see breakdown Av. order value $102 Discounts see breakdown

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HF structure
Profit margin (= profit / box_price) 25%
Cohort
Initial size (week 1) 1,000
Retention see breakdown
Av. order value $102
Discounts see breakdown
Additional acquisition cost (at week 1) $65

Breakdown - Discount offer and retention assumptions
week discount cohort retention (=number of customers ordering a box as a % of previous week)
1 50%
2 0.9
3 0.89
4 0.89
5 50% 0.95
6 0.82
7 0.89
8 0.84
9 0.82
10 20% 0.93
11 0.84
12 0.92
13 0.4
14 1.5
15 0.9
16 0.78
17 0.78
18 0.92
19 0.89
20 0.88
21 0.87
22 0.78
23 0.9
24 0.92
25 0.78
26 0.8
27 0.89
28 0.84
29 0.89
30 0.84
31 0.86
32 0.81
33 0.9
34 0.81
35 0.82
36 0.83
37 0.85
38 0.84
39 0.81
40 0.86
41 0.91
42 0.79
43 0.84
44 0.88
45 0.87
46 0.89
47 0.78
48 0.8
49 0.85
50 0.87
51 0.92
52 0.89
1. Understanding data a. On top of the discounts offered on boxes 1,5,10, the model includes additional acquisition costs (\$65). Please list examples of what this may include for Hellofresh. b. In the attached data table, retention_week_14 =1.5. Please give an example of a situation where the cohort retention would logically drop and rebound within a few weeks. 2. Computing profitability a. How many boxes should a customer order to turn profitable? b. After how many weeks is a cohort profitable? c. What % increase in retention (added as percentage points) do I need to justify an additional acquisition costs 1.5x as large ($651.5x). d. Suppose we have the possibility to acquire 10% customers or increase our retention by x%. What's the equivalent uplift in retention to get as many boxes? (i.e. what is x ?). e. Our goal is to maximize cohort added value by incentivizing loyalty. Give an alternative discount structure that we could implement. Please list your assumptions clearly

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