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hi! can someone help me with How has the competition between online retailers and high street shops impacted the UK business environment and consumers between

hi! can someone help me with How has the competition between online retailers and high street shops impacted the UK business environment and consumers between 2020 and 2021? Who has benefitted and who has suffered from this changing market competition model: consumers and/or retailers, why or why not and how?

thank you. can i have reference as well

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